National Independent Vending Alliance

What is NIVA

NIVA is a national alliance of like minded, professional, independant vending operators providing top class vending to major customers. They are based throughout the UK and each company within the alliance has commited to the NIVA concept of :Local excellence and genuine value for money

Who are the NIVA members

Each NIVA member is an independant local entrepreneurial organisation. The owners have the foresight and professional expertise to recognise that being part of an alliance can bring significant benefits to their customer therefore, their own business. They have been vending specialists, on average, for over 25 years.

Commited local owner/manager businesses generally offer the most flexible, high quality services with genuine value for money.

How Niva works for you

Your local NIVA member establishes and maintains the relationship with you (the customer)

All contact with you is made by, and is confidential between you and the NIVA member with whom you enter any agreement.

The Niva member oversees all sales and service activity on your behalf, liasing closely - where required - with NIVA head office. This means the the "total account management" responsibility rests with the NIVA member you have selected as your parner for vending.

One specialist organisation, delivering the highest standards

  • Reliable flexible solutions
  • Consistent high quality service
  • Value for money

In Summary, the NIVA approach give all customers the benefits of local service with national support.

 

 

About NIVA

NIVA is part of the NIVO group- National Independant Vending Operators. Established in 1988 NIVO is the UK'slargest purchasing organisation for vending operators.

Niva standards of Service

Protecting consumers, promoting value and safeguarding the future

All NIVA members are audited, monitored and report on their service levels:

  • Operations: Attendance of merchandisers on site, cleaning and replenishment
  • Technical: Maintenance, machine and parts failure, machine service levels
  • Health and safety regulations
  • Environmental Policies
  • Product innovation

Carbon Footprint

Businesses currently account for around half of the UK's carbon emmisions. But one of the fastest wasys to save money and fight climate change is to reduce the amount of energy used. NIVA has taken a proactive approach to corporate responsibility: Machine design, supply chain management, production techniques and waste management monitoring all NIVA members.

Meet the NIVA team

NIVA is about real people caring for their customers needs.

A small team based in leeds facilitate and support all NIVA members and supply partners for their clients - YOU.

Between them, these vending professionals have nearly 40 years experience of the vending industry and client requirements. This ensures the NIVA concept of local service excellence and a genuine value for money is sustained.

 

Top class vending

 

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